Information technology. Continual performance improvement of IT enabled services Ingestion-build-181247 network nodes

network nodes

including a

Postal operators

It includes more stringent quality and testing requirements than those in BS EN 10208-1

This Technical Report is intended to be used in conjunction with EN 1176 and provides guidance to those involved in the specification

Information technology. Continual performance improvement of IT enabled services Ingestion-build-181247 network nodes1 Scope This document establishes a continual performance improvement (CPI) process that supports service management system (SMS) as defined in the ISO IEC 20000 series. This process ensures successful deployment and service performance criteria fulfilment. This process is based on a predictive performance evaluation method and a related repository. This document is not intended to be used as a means of certification and does not add any requirements